The Exploratorium Campus consists of both the Site and Physical Plant of Piers 15 & 17 on the Embarcadero in San Francisco’s waterfront. Pier 15 houses our museum, program spaces, an exhibit development shop, and most of our offices, while Pier 17 provides back-of-house spaces for the Exploratorium and hosts a few subtenants.
The Project Lead will have the primary responsibility of leading a variety of Exploratorium Campus projects and the property management of Pier 17. The Project Lead will act as the main liaison with all tenants & staff working or using Pier 17 and is responsible for ensuring smooth day to day operations of Pier 17 and on campus.
Functions include leading internal project teams, coordinating project activities with external and internal stakeholders, developing and realizing project goals, guiding project priorities, optimizing the effectiveness of the project activity and impacts from inception into operations, and maximizing the project’s overall contribution to the Exploratorium. The Project Lead works closely with Operations and Exploratorium management, project team members and various Exploratorium departments, outside consultants, contractors, and advisors. The position reports to the Campus Project Director.
- Work closely with Campus Project Director to identify and monitor goals, directions and implementation strategies for a variety of Campus projects.
- Collaborate with Director of Facilities on project planning and implementation to ensure the stability of ongoing Exploratorium operations and the quality of visitor and user experience during any construction period or tenant activities.
- Work in partnership with Operations Manager to support all emergency repair requests from tenants and to maintain Pier 17 to campus standards.
- Develop and maintain schedules and systems to achieve project goals and budgets, and clearly communicate the project timeline with critical milestones identified.
- Act as liaison with outside organizations, governmental agencies, contractors, and individuals involved programmatically or contractually in the project, and ensure all project needs are met.
- Must be familiar with the terms of all leases and Campus standards to ensure timely performance of Lease obligations and delivery of critical information to all constituencies; maintain all other related correspondence supporting the lease and managing key lease dates.
- Organize, implement, and conduct specific project activities, such as project partner, tenant or internal team meetings. Lead and direct the project related work of staff and resource needs.
- Communicate with and coordinate across the departments directly affected by any project or tenant activities with goal to minimize negative impact to ongoing operations.
- Solicit Bids, prepare Request for Proposals and Project Specifications and participate in the selection of vendors and contractors. Ensure all contracted projects adhere to building rules, regulations and specifications.
- Track project costs and budgets, review requisitions, change orders and other invoices associated with the projects and ensure that contracted work is completed satisfactorily and on budget.
- Ensure all projects, are properly closed out and all record documents and drawings are turned over to Exploratorium Physical Plant. Manage and maintain material and resource archives for all projects.
- Develop and maintain day to day tenant relations. Handle tenant requests and issues in a timely and courteous manner, generating work orders to vendors and staff. Follow-up with the tenant to ensure satisfactory resolution of any issues.
- Maintain Tenant Handbook and review with each new Tenant.
- Conduct regular inspections of Pier 17 common areas and tenant spaces for lease compliance and proper upkeep, and collaborating with Operations to handle any regular service issues.
- Ensure Certificates of Insurance for tenants and vendors are up to date
- Monitor and track common space use requests in Pier 17 to ensure efficient and effective use.
- Assist with responding to property after hour calls and emergencies.
- Ability to climb ladders, move swiftly throughout the museum, crawl into tight spaces, lift 50 lb. and use machinery, applying museum safety standards.
- Additional duties as assigned.
- BA/BS Degree and 5 years experience in the Facilities or Property Management industries; or an equivalent combination of education and experience.
- Architecture, Engineering, Commercial Property Management or Construction Management, or similar field of study strongly preferred.
- Proven experience as a team leader, property manager, project manager/director or a similar position within a museum, cultural institution, informal education, or research setting a plus.
- Demonstrated ability to navigate and manage complex organizational structures and processes.
- Extremely tactful and diplomatic when dealing with people and confidential information.
- Demonstrated ability to identify and solve critical issues and/or unanticipated problems that may arise during the course of the work day.
- Possess confidence to hold their own yet has the composure to ask questions and get direction when required.
- Excellent organizational, interpersonal, and oral & written communication skills.
- Demonstrated ability to work collaboratively with colleagues, consultants, and outside specialists.
- Demonstrated ability to prioritize and work with multiple agendas and goals with tight deadlines.
- Excellent time-management and budgeting skills.
- Ability to work effectively in a nontraditional, fast-paced environment.
- Knowledge of Sustainability required; LEED Green Associate or Accredited Professional preferred.
- Ability to operate forklift, scissors lift, and boom-lift in confined areas a plus.
- Ability to read architectural plans and computer literacy with Microsoft Office suite and Project Management software (MS Project, SmartSheet). Proficient in CAD programs (AutoCad, SketchUp) a plus
This position is open until filled.
This is a full-time (37.5 hours per week), exempt, management position that includes benefits. Please, no phone calls in regards to this job.
The Exploratorium is committed to providing equal employment without regard to race, color, religious expression, sex, sexual orientation, gender identity or expression, national origin, age, disability, ancestry, genetic information, citizenship, marital status, pregnancy, veteran’s status or any other class protected by applicable law.
The Exploratorium will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance.