The Exploratorium is committed to building and maintaining a diverse, inclusive, and equitable organization. Qualified applicants will receive consideration without regard to race, color, ancestry, age, sex, sexual orientation, gender, gender identity and expression, religion, national origin, pregnancy, marital status, genetic information, physical or mental disability, medical condition, military or veteran status, citizenship and/or immigration status, or any other protected class, in accordance with applicable federal, state, and local laws.
On-Call Events Coordinator
San Francisco, CA
The Exploratorium’s Museum Rentals Department generates earned income for the Exploratorium through the rental of museum space during private events. This on-call position reports to the Museum Rentals Manager and is not eligible for benefits.
The Event Coordinator (EC) is responsible for assisting the Event Manager during the event and acting as a museum representative. It is the responsibility of the EC to supervise event staff, coordinate with caterers, vendors, event staff, security, and custodial while also ensuring the facility guidelines and policies are being followed during the load-in, event and load-out.
Enforce Exploratorium policies, procedures and safety regulations
Provide logistical support for special events and museum rentals
Advise event planners or caterers on approved floor plan for furniture, food and beverage, event lighting and entertainment
Assist Exploratorium’s Special Event Technician and other event staff in moving exhibits, benches and chairs as necessary.
Supervise load-in, installation and load-out of vendors and equipment. This includes the event space, staging area, greenroom and catering prep areas.
Follow the load-in schedule and ensure event preparation does not interfere with the museum’s normal functions during public hours.
Monitor the event to ensure museum elements are in proper working order
Supervise event staff; Guest Services, Special Event Technician, Special Event Associates and Event Explainers (Docents) to ensure tasks have been completed and schedules maintained
Oversee safety of guests, vendors, staff and the museum (checking egress and ensuring cables are taped, etc.)
Assist in opening and closing the museum for the event, which includes directing caterers and vendors to ensure the museum is returned to original condition and performing a final walk through with each vendor
Act as an on-site liaison for clients and vendors
Assist in mediation of conflicts amongst guests, clients, vendors, museum staff and emergency personnel.
Proactively work to ensure clients have a positive experience working with the Exploratorium’s Museum Rentals Department
Other related duties as assigned.
One year experience in coordinating events, working with staff, vendors, clients and other participants.
Ability to coordinate activities of event support staff in absence of the Event Manager.
Experience working in a museum setting is preferred.
Calm under pressure, ability to direct staff, guest and vendors in a level headed manner in an emergency situation.
Organized, detail oriented; demonstrated maturity in judgement and actions.
Excellent verbal communication skills; tact and diplomacy in dealing with people and handling difficult situations.
Ability to lift 50 lb.
Open until filled
This is an on-call position that does not include benefits. Please, no phone calls in regards to this job.
The Exploratorium is committed to providing equal employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, ancestry, genetic information, citizenship, marital status, pregnancy, veteran’s status or any other class protected by applicable law.